Privacy Policy
This Privacy Policy explains how Cyte Technologies (Pty) Ltd ("Cyte", "we", "our", or "us") collects, uses, and protects personal information when you visit or interact with the Cyte website.
1. Who We Are
Cyte Technologies (Pty) Ltd is a South African technology company providing credit risk software, rating models and analytics tools for financial institutions.
Website: https://www.cyte.co.za
2. Information We Collect
We may collect personal information that you voluntarily provide when interacting with our website, including:
- Name
- Email address
- Company or organisation
- Message or enquiry details submitted through contact forms
We may also collect limited technical data automatically when you visit the website, such as:
- Browser type
- Device information
- Pages visited
- General geographic region
3. How We Use Information
Cyte uses collected information for the following purposes:
- Responding to enquiries and demo requests
- Communicating with prospective or existing clients
- Improving the performance and usability of our website
- Understanding general website usage through analytics
4. Analytics and Cookies
Cyte uses analytics tools such as Google Analytics to understand how visitors interact with the website. These tools may use cookies and similar technologies to collect anonymised usage information.
Cookies are small text files stored on your device that help websites operate efficiently and provide insights into usage patterns.
For more details about cookies used on this website, please refer to our Cookie Policy.
5. Data Storage and Security
Personal information submitted through this website may be stored securely within Cyte's systems or trusted service providers used to process communications and website analytics.
We take reasonable administrative and technical measures to protect personal information against loss, misuse, or unauthorised access.
6. Sharing of Information
Cyte does not sell personal information.
Personal information may only be shared with trusted service providers where necessary to operate the website or respond to enquiries, and such providers are required to maintain appropriate confidentiality and data protection standards.
7. Data Retention
Cyte retains personal information only for as long as necessary to respond to enquiries, maintain business communications, or comply with legal obligations.
8. Your Rights
Depending on your location, you may have rights regarding your personal information under applicable data protection laws, including the Protection of Personal Information Act (POPIA) in South Africa and the General Data Protection Regulation (GDPR) in the European Union.
These rights may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information where legally permissible
- Object to certain forms of data processing
9. Children's Privacy
The Cyte website is intended for professional and business audiences. We do not knowingly collect personal information from individuals under the age of 18.
10. Contact
If you have questions about this Privacy Policy or wish to make a data request, please contact us at:
Email: admin@cyte.co.za